Privacy Policy & Website Disclaimer

Last Updated: November 2025

At Joyline Consulting ("we," "our," or "us"), accessible from www.joylineconsulting.com, we are committed to protecting your privacy and providing clear information about how this website should be used. This combined Privacy Policy & Website Disclaimer outlines how we collect and use information, your rights, and important limitations of liability.

Quick Summary

  • We collect only information you provide or basic website usage data
  • We don't sell your information
  • You can request to see, change, or delete your data anytime
  • We use industry-standard security measures
  • Contact us at hello@joylineconsulting.com with questions

Table of Contents

Privacy Policy

  1. Information We Collect
  2. How We Use Your Information
  3. Cookies & Analytics
  4. Third-Party Services
  5. Data Security
  6. Data Retention
  7. Your Data Rights
  8. International Data Transfers
  9. Children's Privacy
  10. Updates to This Policy

Website Disclaimer

  1. Not Professional Advice
  2. No Guarantees or Promises
  3. External Links
  4. Technology, AI Tools, and Third-Party Platforms
  5. Errors, Omissions & Updates
  6. Intellectual Property
  7. Limitation of Liability

PRIVACY POLICY

1. Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide when you:

  • Submit a contact form
  • Subscribe to our newsletter or email list
  • Schedule a meeting or consultation
  • Request information about services

This may include:

  • Name
  • Email address
  • Phone number
  • Company/organization
  • Any message or details you include in submissions

By submitting a contact form or subscribing to communications, you agree to our Privacy Policy and consent to us contacting you regarding your inquiry or subscription.

Automatically Collected Information

When you visit our website, certain data is collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Referring website
  • Time spent on the site

We collect this automatically using cookies (small files stored on your device) and analytics tools.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide requested information
  • Communicate about services, updates, or newsletters (only if you opt in)
  • Schedule consultations or meetings
  • Improve website performance and user experience through analytics
  • Maintain the security and functionality of the website

We do not sell your personal information.

Legal Basis for Processing (GDPR)

Our legal basis for processing your information includes:

  • Consent: For newsletters and marketing communications
  • Contractual necessity: To provide requested services and respond to inquiries
  • Legitimate interests: To improve our website, analyze usage, and maintain security

3. Cookies & Analytics

Our website uses cookies and similar technologies. Some cookies are essential for the site to function, while others help us analyze traffic and improve your experience.

Types of Cookies We Use

Essential cookies: Required for basic site functionality, such as remembering your cookie preferences and maintaining site security (cannot be disabled)

Analytics cookies: Help us understand how visitors use our site through Squarespace Analytics and/or Google Analytics

Performance cookies: Help us improve site performance and user experience

Your Cookie Choices

When you first visit our site, you'll see a cookie banner where you can:

  • Accept all cookies
  • Decline optional cookies (only essential cookies will be used)
  • Manage cookies to customize your preferences

Your choice will be remembered for 30 days. You can change your cookie preferences at any time by clearing your browser cookies, which will cause the banner to reappear on your next visit.

You can also manage cookies directly through your browser settings, though this may affect some website functionality.

Do Not Track Signals: Our website does not currently respond to Do Not Track browser signals, but you can control cookies through the banner and your browser settings.

4. Third-Party Services

We may share limited information with trusted third-party service providers who support our business operations, including:

  • Website and analytics providers (e.g., Google Analytics, Squarespace)
  • Email marketing platforms (e.g., Mailchimp, ConvertKit, or similar)
  • Scheduling tools (e.g., Calendly or other booking applications)

These providers only receive the information necessary to perform their functions and are required to keep your data secure.

We do not share your information with advertisers or advertising networks.

5. Data Security

We use reasonable technical, administrative, and organizational measures to safeguard your personal information. Our website uses SSL encryption to protect information transmitted through contact forms and other submissions.

However, no method of internet transmission is 100% secure. While we take reasonable precautions to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy.

Typical retention periods:

  • Contact form inquiries: 3 years after last contact
  • Newsletter subscribers: Until you unsubscribe
  • Analytics data: As determined by our analytics provider's retention settings (typically 26 months for Google Analytics)

You may request deletion of your data at any time by contacting us at hello@joylineconsulting.com.

7. Your Data Rights

Depending on your location and applicable law (such as GDPR or CCPA), you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Opt out of marketing emails
  • Request that we limit or restrict certain processing
  • Request a copy of your data
  • Withdraw consent for processing based on consent

How to Exercise Your Rights

To request any of these actions, contact us at hello@joylineconsulting.com. We will respond to your request within 30 days.

California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information we collect and how we use it
  • Right to request deletion of your personal information
  • Right to opt out of the "sale" of personal information (note: we do not sell your information)
  • Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at hello@joylineconsulting.com.

8. International Data Transfers

Some of our service providers (such as Google Analytics and email marketing platforms) are located in the United States or other countries outside your region. When we share data with these providers, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

9. Children's Privacy

Joyline Consulting does not target or knowingly collect information from children under the age of 13 (or 16 in the European Union). If you believe a child has provided us with personal information, please contact us immediately at hello@joylineconsulting.com.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be posted on this page with the updated date at the top. We encourage you to review this policy periodically.

WEBSITE DISCLAIMER

1. Not Professional Advice

The content on this website—including articles, examples, templates, tips, AI guidance, productivity tools, and any other materials—is provided for general informational and educational purposes only. It is not legal, financial, accounting, or professional advice, and should not be relied upon as such.

A formal consulting relationship with Joyline Consulting is established only through a signed services agreement.

2. No Guarantees or Promises

We make no guarantees regarding:

  • Accuracy, completeness, or timeliness of website content
  • Expected outcomes from strategies, tools, or recommendations
  • Results your organization or team may achieve

Your results may vary based on your circumstances, resources, and implementation.

3. External Links

Our website may include links to third-party websites, tools, or resources. Joyline Consulting does not endorse, control, or take responsibility for:

  • Content on external websites
  • Their privacy practices
  • Their accuracy, security, or policies

You should review the terms and policies of any external site you visit.

4. Technology, AI Tools, and Third-Party Platforms

Joyline Consulting may reference or demonstrate third-party tools, including AI platforms, productivity applications, scheduling tools, or other software. Use of these tools is at your own discretion and risk.

We are not responsible for:

  • How third-party tools process or store data
  • Changes to their features or pricing
  • Issues arising from their use

Always review the terms and privacy practices of any tool you choose to use.

5. Errors, Omissions & Updates

Although we strive to provide accurate and updated content, Joyline Consulting does not warrant that:

  • The website is error-free
  • Content will always be current
  • Omissions will be corrected immediately

We may modify or remove content at any time without notice.

6. Intellectual Property

All content on this website—including text, graphics, downloadable materials, frameworks, and other original content—is the property of Joyline Consulting unless otherwise stated. You may not reproduce, modify, distribute, or use this content for commercial purposes without prior written permission.

7. Limitation of Liability

To the fullest extent permitted by law, Joyline Consulting is not liable for any loss, damage, or harm arising out of:

  • Use of this website
  • Reliance on information provided
  • Use of third-party tools or external links

Your use of the website is at your own risk.

CONTACT INFORMATION

Joyline Consulting

Email: hello@joylineconsulting.com

Website: www.joylineconsulting.com

If you have questions about this policy or how we handle your information, please contact us at hello@joylineconsulting.com.